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Plan Presentation: Fees & Costs - Wrapped Text?

Troubleshooting Guide

Updated over 3 months ago

Recommended Viewing Settings for Plan Presentation

The Plan Presentation feature has been specifically designed and optimised for viewing at a resolution of 1276x1217 to ensure the best user experience and proper text formatting.

Understanding Text Wrapping at Higher Zoom Levels

When viewing the Plan Presentation beyond the ideal resolution, you may notice that text begins to wrap unexpectedly or formatting appears distorted.

How to fix distorted elements

Simply decrease your browser's zoom percentage:

  • Chrome/Edge: Press Ctrl + - (Windows) or Cmd + - (Mac)

  • Firefox: Press Ctrl + - (Windows) or Cmd + - (Mac)

  • Safari: Press Cmd + -

πŸ’‘Note: If you require larger text for accessibility reasons, consider adjusting your system's display settings rather than browser zoom to maintain proper presentation formatting.

Troubleshooting Display Issues

If you continue to experience formatting issues:

  • Refresh your browser page

  • Clear your browser cache

  • Ensure you're using a supported browser version

  • Contact support if problems persist

πŸ’‘Important: The Plan Presentation is optimized for desktop viewing. Mobile and tablet viewing may result in different formatting regardless of zoom settings.

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