Troubleshooting
What to do when things go wrong
16 articles
Can't add an Xplan integration?
Workspace invitation link not working?
User not visible on the adviser list?
Can't select Partner/Joint/Other Entity within plan
Wealthsolver/Risk Researcher not included in your Presentation/Document
Wealthsolver research not included in your Presentation/Document
Import Fail: due to Fact Find, Super Fund Trustees
Import Fail: due to Fact Find, Addresses
Plan Presentation: Fees & Costs - Wrapped Text?
Plan Authoring: No Scenarios found
Xtools Charts: Presentation vs Advice Document
Plan Authoring: Xtools+ Modelling Preference = No Data
Xtools+ Compare Charts: Technical Aspects
Xtools+ Compare Charts: Missing Scenario/Charts
Xtools+ Compare Charts: Null/Zero Values
Xtools+ Compare Charts: Discrepancy between Projections/Charts and Compare Charts