Advice Designer's Insurance research lets you complete a client's insurance research directly on the client record — from confirming personal details and existing cover, through live quotes from every insurer on your approved product list, to recommendations and comparison reports.
Once complete, the scenario can be included in a plan and flows through to the Advice Document and Plan Presentation.
💡Note: Each client can hold multiple insurance research scenarios, so you can model different cover options side by side.
How to create an insurance research scenario:
Within the client, click on the Research tab, then the Insurance tab:
Click Add Scenario
Enter a Scenario Name
Select who the scenario is For (e.g. Client, Partner or Client & Partner)
Click Save
Saving the scenario opens the quote workspace, which has three tabs: Details, Quotes and Recommendations.
How to confirm personal details:
Within the Details tab > Personal Details:
Confirm each life insured's Occupation, Employment status, Date of birth, Gender, Smoker status, Health discount, State and Annual income (ex super)
Click Edit next to Loadings to add any loadings, if applicable
⚠️Important: State is a required field. Quotes cannot be retrieved until it is set for each life insured.
💡Note: These details drive the premiums returned by insurers, so check them before requesting quotes.
How to review existing cover:
Within the Details tab > Current Situation, existing policies imported from the Fact Find are listed.
Click the chevron "›" to the left of a policy to expand its cover details
Use the Action drop-down in line with each policy to select either:
Review – links the policy to a product so it can be compared against your recommendations
Not Considered – excludes the policy from the comparison
🥇TIP: Click Refresh from Fact Find to pull in the latest existing cover, or Add Existing Cover to add a policy manually.
How to add a quote:
Within the Details tab > Cover Selection:
Click to add a quote. The Needs Editor will open
Enter a Quote Name and select the Life Insured
Confirm the Super Frequency and Non-Super Frequency
Click Add Need and select the cover type: Life, TPD Standalone, Trauma Standalone, Income Protection, Business Expenses, Needlestick or Child Trauma
Enter the Sum Insured and confirm the Structure, Owner, Rollover and Premium Waiver
To attach extensions to a Life need, click + TPD Extension to Life or + Trauma Extension to Life
Click Save Quote
The quote will now appear under Cover Selection. Repeat for each quote required.
How to get quotes and select a recommendation:
Click Get Quotes
Premiums are requested from every insurer on the approved product list and displayed in the Quotes tab
Select the Life Insured and quote on the left-hand Quote Details panel to view its results
Click Rec in line with your preferred product to mark it as the recommendation, and Alt in line with a second product to mark it as the alternative
Click Next
💡Note: Retrieving quotes can take a few seconds.
The Quote Results table shows, for each insurer:
Column | What it shows |
Products | The insurer's product and cover type |
Premiums | The premium, split by super and non-super where applicable |
15y Cumulative Premiums | The projected total cost of the premiums over 15 years |
Feature Score / Value Score | Scores to help compare products side by side |
🥇TIP: Use Search by product or insurer to find a product quickly, View / Compare Features for a detailed comparison, and click an insurer to open its product details.
How to finalise your recommendations:
Within the Recommendations tab, your existing covers, recommendations, any variations to existing cover, and alternatives are listed together.
Use the Status drop-down in line with each item to set its status
Click Complete Scenario when the advice is ready
Item | Available statuses |
Existing cover (marked for Review) | Hold, Replace, Vary, Cancel or Exclude |
Recommendation | Recommend or Not Accepted |
Alternative | Alternative (keep), Not Accepted or Like for Like |
💡Note: Selecting Replace on an existing cover opens the replacement analysis.
🥇TIP: Click Add Manual Recommendation to add a recommendation that wasn't returned in the quote results.
How to view the scenario summary and comparison reports:
Within the Research tab > Insurance tab, click on the scenario name to open its summary, showing the recommended and alternative products with their annual premiums
Click on the vertical ellipse icon "⋮" at the top right of the summary
Select a comparison report: Replacement Advice, Rec vs Like for Like or Rec vs Alternatives
Scenario menu options:
Within the Research tab > Insurance tab, click on the vertical ellipse icon "⋮" inline with a scenario to access:
Option | What it does |
Documents | Opens the documents generated for the scenario |
View Scenario | Opens the scenario summary |
View Replacement | Shows the replacement analysis |
View Like for Like | Shows the like-for-like comparison |
View Alternatives | Shows the alternatives comparison |
View Reports | Opens the saved reports |
View Needs Analysis | Shows the needs analysis |
Rename / Edit / Copy / Delete | Manage the scenario — Edit re-opens the quote workspace |
🥇TIP: To bring this scenario into an advice document, see Plan Authoring: Import an Insurance Scenario.